Bewi11 Privacy Policy – Your Personal Data Protection

When you register and use the bewi11 platform, we collect several categories of information to provide you with the best possible service. This collection is done transparently and solely for legitimate purposes.

a) Registration & Identity Information

• Full name as per official identification document
• National ID number (MyKad) or passport
• Date of birth for age verification
• Active email address
• Mobile phone number
• Current residential address

b) Financial Information

• Bank account number for withdrawal purposes
• Bank name and account type
• Deposit and withdrawal transaction records
• Registered digital wallet information (if applicable)

c) Usage & Technical Data

• IP address and estimated geographic location
• Device type, operating system, and web browser used
• Game history, betting and wagering activity on the platform
• Login times, session duration, and usage patterns
• Session cookies and tracking data (see Section 4)

Collected information is used solely for platform operations, account security, and legal compliance. bewi11 never uses your data for unrelated purposes without your consent.

Bewi11 does not sell or transfer your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your information with certain trusted parties.

Parties That May Receive Your Data:

• Payment Service Providers — payment gateways and banks to process your financial transactions.
• Game Software Providers — gaming technology companies that supply Slots, Casino, and betting content to the bewi11 platform.
• Regulatory Authority — licensing and regulatory bodies that require compliance reporting under applicable law.
• Law Enforcement Agencies — when required by a court order or valid official request from the relevant authorities.
• Technology Service Providers — cloud infrastructure, cybersecurity, and analytics providers that help us operate the platform.

Bewi11 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and collect analytics data that helps us improve our services.

Types of Cookies We Use:

• Essential Cookies — required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies — collecting information about how you use the platform to help us identify technical issues and improve performance.
• Functional Cookies — remembering your preferences and settings such as language, text size, and game configuration to provide a more personalised experience.
• Marketing Cookies — used with your consent to display relevant promotional content. You may withdraw this consent at any time.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the platform.

The security of your personal information is bewi11's top priority. We continuously invest in security infrastructure and adopt a multi-layered approach to ensure your data is always protected.

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
• Passwords are stored using irreversible one-way hashing methods.
• Continuous 24/7 security monitoring by our in-house cybersecurity team.
• Periodic security audits conducted by accredited independent firms.
• Multi-factor access controls for internal systems storing sensitive data.
• Tested and documented security incident response procedures.

That said, no security system can guarantee 100% absolute protection. bewi11 will promptly notify affected members in the event of any serious data security breach, in accordance with applicable legal requirements.

Bewi11 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Retention periods vary by data type and compliance requirements.

Once the retention period ends, your data will be permanently deleted or anonymised so it can no longer be linked back to your identity.

As a bewi11 member and as an individual whose data is processed by us, you have certain rights that we are committed to respecting in full.

To exercise any of the above rights, contact our privacy team by email. We will process your request within 14 working days.

Bewi11 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform improvements. Any changes take effect immediately upon publication on this page.

For significant changes, we will notify you via your registered email or through a clearly displayed notice on the bewi11 homepage at least 7 days before the changes take effect. It is your responsibility to review this page periodically.

Your continued use of the bewi11 platform after any Privacy Policy changes are published will be considered your acceptance of the updated version.

If you have any questions, concerns, or wish to exercise your privacy rights, the bewi11 privacy and data protection team is ready to assist you.

You can also reach our general customer support at [email protected] or via the live chat function available at the bottom right corner of the bewi11 platform. For frequently asked questions, please visit the FAQ us.